![]() We do not offer warranty or support for products not bought from. Terminal ejector kit free#The period starts from the day when the parcel is sent.Ĭ offers free technology support, operation suggestion, and repair service during warranty.Ĭ will still try to offer service for those products which are over the warranty. Return policyĬontact us: Year Warranty & 30-Day Money-Back Guarantee for Any Reason General Warranty PolicyĪll products have 12 months warranty, including technology support and repair service. You may be asked to provide personal details when returning or exchanging goods. These details will be used to process returns. The item is damaged due to man-made reasons and cannot be returned or exchanged.ĥ. Once the returned goods are received and the labels are checked For "no problem", the refund will be processed to the previous payment account within 5-7 working days.Īfter agreeing to the return request, the package can be shipped back to the address provided by customer service. Please send an email containing your order number and returned shipping number after the package is sent. The tax and shipping charges incurred by the return will be paid by the buyer, and the final refund amount will be the order price that misuses our receiving costs, such as taxes and processing fees.Ĥ. For partial refunds, please contact customer service first, confirm that they are correct, and send them back. Terminal ejector kit full#Items returned within 30 days from your original order receipt are eligible for a refund. For a full refund, the returned goods must be kept in their original condition (unchanged, unworn, undamaged, and labeled in the original packaging. All returned items must be in a brand new condition, unused/unworn, unwashed, with all original labels and original packaging.ģ. All returns must be approved by our customer service team first, and you need to apply for RMA online. Items returned without RMA will not be accepted.Ģ. We always guarantee a response within 24 hours (Text & Email), Your satisfaction is Lokhom mission.ġ. The Lokhom team operates seven days a week, 24 hours a day. You may contact us on our website or by email/text.
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